Trust us we know first hand the'joys' of the box the present came in ending up more interesting than its contents. In the unlikely event there is an issue our award winning customer service means we make it a priority to contact you as soon as possible, keeping you informed, even if that means you need to alter your order, we are there to help as we understand that we all lead busy lives and time can be an issue, especially when you overhear your'little one' telling friends about the birthday present their getting and it does not match what you have already bought them. Oh yes we have been through that parental right of passage too. We have carefully selected our product range from the leading brands in outdoor and indoor toys such as Plum Products, Razor, Little Tikes, Bestway, Kidkraft and many more. Because we know that bright colours may catch a child's eye but alone that's not enough, unless a product truly captures their imagination it won't keep their attention.
We're a friendly bunch here at OutdoorToys, and we love nothing more than hearing from our customers, so if you've got thoughts or feedback on our products or services get in touch. If you've got a specific query, do check out our FAQ page as you might find that your question has already been answered. Please quote your order number, customer reference or postcode so we can handle your inquiry as quickly as possible. Please note that any spare parts required to resolve an issue will come directly from the relevant supplier and not from us. Please check the individual product page for more information about warranties specific to the product in question.Please note all warranties are product specific, these warranties do not cover damages which arise from accident, misuse, abuse, neglect, normal wear and tear, incorrect assemble of the product, cosmetic issues such as fading or marks from wear and tear or other causes not arising out of defects in materials or workmanship, nor do they cover damages arising out of alterations or modifications made to the product or repairs performed by an unauthorized engineer. Ride-ons - Battery and Petrol (where applicable). Photos required within 24 hours of receipt. Tyres, Wheels, valves and Inner Tubes. Damage caused from adverse weather. The UK mainland consists of England, Scotland (excluding Highlands & Islands) and Wales. Please note that for the purposes of this definition, Northern Ireland, Isle of Man, Scilly Isles, Scottish Highlands & Islands, Jersey and Guernsey are not considered part of the UK mainland. When will I get my item? However, please note that this is not 100% guaranteed and we generally indicate a 48 hour deliver on most products to allow for delays and courier issues. PLEASE NOTE: Larger items, for example Quads, Climbing frames etc. Unfortunately, time specific deliveries are not possible at present - deliveries take place between 8am - 5.30pm each day. Will I have to sign for my order? Yes, the carrier will not leave a parcel without a signature. This is for your and our security.
How do I return an item? Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We offer the lowest prices.
We are one of the UK's leading independent outdoor toy retailers and have been trading online since 2004. We stock a large number of products from the UK's leading outdoor play suppliers including Climbing Frames from Plum, Trampolines from Rebo and Electric Scooters from Razor. Listing Provided & Powered by. The item "12V 2WD UTV-MX Renegade Buggy Style Kids Electric Ride-on- 4 Colours" is in sale since Tuesday, November 28, 2017. This item is in the category "Toys & Games\Outdoor Toys & Activities\Ride-on Cars\Electric & Battery Powered".The seller is "outdoortoy" and is located in Welshpool. This item can be shipped to United Kingdom.